GENCO

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GENCO Overview

GENCO, a subsidiary of FedEx, is a third-party logistics provider specializing in integrated supply chain solutions. Its core services include warehousing, distribution, transportation management, e-commerce fulfillment, and reverse logistics. The company is also recognized for its expertise in product lifecycle management, aiming to help businesses optimize their supply chain operations. GENCO continues to expand its service offerings to bring efficiency and value to its partners.

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GENCO Locations

GENCO has fulfillment centers strategically located across the United States to optimize shipping times and costs.

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GENCO Team

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GENCO Customers

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GENCO at a Glance

Year Founded

Number of Warehouses

130

Total Square Footage

40,000,000

Storage Environments

Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.

Smiling woman with curly hair and glasses sitting on a black chair in a modern office.

Smiling man in a gray blazer and blue jeans holding a laptop in an office setting.

Young person with short curly hair and glasses smiling while sitting at a table with a laptop and a glass of beverage.

Smiling woman with long red hair standing next to a whiteboard in an office setting.

Smiling man with dreadlocks and a beard sitting at a wooden table with a laptop and a plastic cup indoors.

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Frequently Asked Questions

What services does FedEx Supply Chain offer?

FedEx Supply Chain provides comprehensive third-party logistics (3PL) solutions, including fulfillment, warehousing, reverse logistics (processing 358 million returns annually), and transportation management. We manage 130 warehouse and distribution center operations across North America, covering 35 million square feet. Our expertise spans technology & electronics, retail & e-commerce, consumer & industrial goods, and healthcare sectors. This breadth allows us to tailor solutions to meet diverse industry-specific needs.

Which eCommerce platforms and tools does FedEx Supply Chain integrate with?

FedEx Supply Chain integrates with a wide array of eCommerce platforms and tools to ensure seamless data flow and efficient operations. We support integrations with major platforms like Shopify, Magento, and WooCommerce, as well as leading ERP and WMS systems. Our technology solutions are designed to provide real-time visibility and control over your supply chain, enabling you to optimize inventory, streamline order processing, and enhance the customer experience.

How quickly can you get started with FedEx Supply Chain?

The onboarding timeline with FedEx Supply Chain varies depending on the complexity of your requirements and the level of integration needed. However, our streamlined onboarding process is designed to be efficient, typically ranging from a few weeks to a couple of months. We assign a dedicated project team to guide you through each step, from initial assessment and solution design to system integration and operational setup. Our goal is to ensure a smooth and rapid transition, minimizing disruption to your business.

How does FedEx Supply Chain compare to UPS Supply Chain?

Both FedEx Supply Chain and UPS Supply Chain are major players in the 3PL industry, offering similar services. However, FedEx Supply Chain distinguishes itself through its extensive reverse logistics capabilities, processing 358 million returns annually. While employee reviews suggest potential work-life balance challenges, our focus remains on providing reliable and scalable solutions tailored to your specific needs. We leverage the broader FedEx network to offer integrated transportation and logistics solutions, providing a seamless experience from origin to delivery.

What guarantees does FedEx Supply Chain offer?

As a subsidiary of FedEx, FedEx Supply Chain is committed to providing reliable and high-quality 3PL services. While specific guarantees may vary depending on the scope of the engagement, we focus on establishing clear service level agreements (SLAs) that outline key performance indicators (KPIs) and performance targets. Our commitment to continuous improvement and customer satisfaction drives us to proactively address any issues and ensure that we meet or exceed your expectations. We aim to be a trusted partner in optimizing your supply chain and achieving your business goals.