Chicago, ILTQL started in 1997 as a produce broker when our founder Ken did not like how the logistics industry was being ran. He started this company off of 4 winning principles:
1. Pledge Integrity
2. Exceed Customer Expectations
3. Recognize the value of teamwork
4. Be forthright about conflict. Now we have over 11,000 employees, 130,000+ approved carriers, and over 56 office locations.
They can support all forms of transportation needs and work 24/7 365.
When considering Total Quality Logistics (TQL) for your 3PL needs, there are several key factors to evaluate:
Capacity and Capabilities: TQL has over 11,000 employees and 130,000+ approved carriers, giving them the capacity to handle a wide range of order volumes and product types, including beauty, health, home, and general merchandise. They can support all forms of transportation needs and operate 24/7, 365 days a year.
Technology and Efficiency: TQL's technology platform and processes are designed to provide efficient and responsive service. Review their shipping options, response times, and flexibility to ensure they can meet your specific requirements.
Customer Support: As a company that prides itself on exceeding customer expectations and being forthright about any issues, TQL's customer support is a key consideration. Evaluate their communication, problem-solving, and ability to adapt to your needs.
Overall Fit: Ultimately, you'll want to ensure that TQL's services and capabilities are a good match for your business. A strong 3PL partnership can help your company grow without unnecessary hassle, so take the time to review TQL's offerings and determine if they are the right fit.
Need help determining if TQL is the right 3PL for you? Use our 3PL Finder to discover the shortlist of 3PLs that perfectly match your business needs.
Total Quality Logistics (TQL) typically works with clients to set up a return process that fits their needs. This includes handling returns quickly and restocking products if possible. Their reverse logistics service helps manage returned items, making it easier to get them back into your inventory or ready for resale. TQL has over 11,000 employees, 130,000+ approved carriers, and over 56 office locations to support all forms of transportation needs 24/7, 365 days a year. As a 3PL provider, they work with clients across various verticals including beauty, health, home, merchandise, and miscellaneous products, including specialty solutions for CBD. TQL's commitment to integrity, exceeding customer expectations, teamwork, and transparency helps ensure a smooth returns and reverse logistics process for their clients.
Pricing for Total Quality Logistics usually depends on how many orders you have, the size of the products, and where the items are shipped. It's also important to account for potential add-on costs, such as technology platform fees, handling charges, or specialized service add-ons like kitting or returns management.
Because Total Quality Logistics's pricing is customized to each client's needs and not publicly listed, the fastest way to get accurate details is to reach out directly. Or input your business needs in our 3PL Finder and we'll provide you with a shortlist of 3PLs that best fit your criteria *and* your budget.
Total Quality Logistics started in 1997 as a produce broker and has since grown to over 11,000 employees, 130,000+ approved carriers, and over 56 office locations. They can support all forms of transportation needs and work 24/7 365. Total Quality Logistics serves a variety of verticals including beauty, health, home, merchandise, and miscellaneous. They also offer specialty solutions for CBD products.
Yes, Total Quality Logistics offers solutions to help businesses during peak times. They can increase their workforce, adjust storage space, and offer faster shipping methods. This helps you meet customer demands without long delays or problems. As a leading 3PL provider with over 11,000 employees and 130,000+ approved carriers, Total Quality Logistics has the scale and resources to support surges in volume across a wide range of verticals including beauty, health, home, merchandise, and more. Their 24/7 operations and specialty solutions for industries like CBD ensure you can maintain service levels even during the busiest seasons.
Total Quality Logistics works with a variety of well-known shipping carriers like UPS, FedEx, and DHL. Their network often includes national, regional, and international carriers, giving you flexibility in how you ship. They can handle everything from small parcels to large freight shipments. By working with multiple carriers, they help you find the best rates and delivery times for your specific needs. Total Quality Logistics started in 1997 in Chicago, IL and now has over 11,000 employees, 130,000+ approved carriers, and over 56 office locations. They can support all forms of transportation needs and work 24/7 365 across verticals like beauty, health, home, merchandise, and more, including specialty solutions for CBD.
Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.
By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.
Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.
Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.