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Having used many 3PL providers ourselves we realized that the thing missing from most systems was frankly, decent customer service - feeling secure in the fact that your valuable items are in good hands, are being shipped out efficiently, and issues resolved immediately. We founded Frankly to fill that gap, our goal was to create the most transparent and honest 3PL company on the market, and our happy customers can vouch for that. Get ready for some clarity.
Meet the team driving Frankly Fulfillment success.
Mushka Kupfer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
John Doe
Chief Executive Officer
Frankly Fulfillment Customers
Meet the customers that Frankly Fulfillment services.
Frankly Fulfillment Technology
Frankly Fulfillment integrates with a wide range of eCommerce platforms and tools to streamline your fulfillment:
Certified
Beta
Warehouse Craft
We offer a WMS/TMS for 3PLs and warehouses.
Certified
Beta
CYBRA
CYBRA specializes in RFID technology, real time tracking systems, and barcode label software solutions for warehouses and supply chain operations.
Certified
Beta
Intelligent Audit
AI-powered freight audit and spend intelligence platform that helps shippers control costs, gain visibility, and optimize logistics operations through automated invoice processing and analytics.
Certified
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Daifuku
Designs, manufactures, and installs technology that empowers modern manufacturers and material handling innovators to move product safer, faster, and more affordably through integrated logistics automation.
Certified
Beta
RightHand Robotics
Provides autonomous robotic piece-picking solutions for order fulfillment using AI and machine learning, with the RightPick system capable of handling millions of SKUs across multiple industries.
Certified
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Blue Yonder
AI-powered supply chain software company providing end-to-end solutions for planning, warehouse management, transportation, and order management with over 25 billion AI/ML predictions per day.
Frankly Fulfillment Awards
Industry awards and certifications earned by Frankly Fulfillment
Fulfillment By Amazon (FBA)
Fulfillment By Merchant (FBM)
Ohio
Frankly Fulfillment Press
Meet the team driving Frankly Fulfillment's success.
Shipping Pilot Expands to New Markets
Tech Logistics News — Jan 15, 2024
Shipping Pilot announces its expansion into new international markets, enabling faster deliveries and reduced shipping costs for its clients.
E-commerce 3PL of the Year Award 2023
Fulfillment Times — Dec 1, 2023
Shipping Pilot was recognized as the 3PL of the Year for its innovative solutions and exceptional client satisfaction.
New AI-Driven Warehouse Technology
Supply Chain Weekly — Nov 20, 2023
An inside look at Shipping Pilot's adoption of AI-driven robotics to streamline warehouse operations and improve order accuracy.
What are Frankly Fulfillment's fulfillment costs and fee structures?
Frankly Fulfillment operates on a transparent pricing model designed to eliminate hidden costs and surprise fees. Our fee structure is tailored to your specific needs, covering receiving, storage, picking, packing, and shipping. We provide clear, upfront quotes, ensuring you understand all costs involved from the outset. This commitment to transparency allows you to budget effectively and avoid the unexpected charges often associated with other 3PL providers.
What value-added services does Frankly Fulfillment offer beyond basic fulfillment?
Beyond standard receiving, storage, picking, packing, and shipping, Frankly Fulfillment offers a comprehensive suite of value-added services. These include specialized solutions for industries like automotive, CBD, FDA-approved products, food/beverage, and nutraceuticals. We also provide custom services such as apparel labeling, bagging and sealing, kitting, and personalized handwritten notes, enabling you to enhance your brand's customer experience and streamline complex operational needs.
Which eCommerce platforms and tools does Frankly Fulfillment integrate with?
Frankly Fulfillment integrates seamlessly with leading eCommerce platforms and tools to ensure efficient order processing and inventory management. Our robust technology stack includes integration with ShipHero WMS, providing real-time data and streamlined workflows. Additionally, our proprietary MyFrankly dashboard offers clients real-time images of products upon arrival and shipment, ensuring full visibility and control over your inventory and fulfillment process.
What shipping speeds and geographic zones does Frankly Fulfillment cover?
Frankly Fulfillment's strategically central location enables efficient shipping across the United States. We are optimized to provide 2-day ground shipping to most of the US, ensuring your customers receive their orders quickly and reliably. Our extensive network and operational efficiency allow us to manage both domestic and international logistics, providing comprehensive coverage to meet your diverse shipping requirements.
How does Frankly Fulfillment ensure transparency and avoid hidden fees compared to other 3PLs?
Unlike many 3PLs that may surprise clients with hidden fees or unexplained surcharges, Frankly Fulfillment prioritizes complete transparency in all our operations and pricing. We provide a clear, upfront fee structure with no surprise costs, and our MyFrankly dashboard offers real-time visibility into your inventory and fulfillment activities. Our commitment to honesty and immediate issue resolution ensures you avoid common frustrations like billing errors and lack of accountability, fostering a trustworthy partnership.
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