FIDELITONE

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FIDELITONE Overview

FIDELITONE is a premier supply chain services provider with over 96 years of experience developing specialized supply chain solutions. A privately held, family owned organization with a network of multiple fulfillment locations across the U.S. to help brands optimize their supply chains. FIDELITONE provides direct to consumer, eCommerce, B2B and retail fulfillment services for growing brands across various industries. Our transportation management services and value-added services compliment our fulfillment service to provide a comprehensive solution.

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FIDELITONE Locations

FIDELITONE has fulfillment centers strategically located across the United States to optimize shipping times and costs.

FIDELITONE has locations in:

Nevada

US West

Tennessee

US East

Illinois

US Central

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FIDELITONE Team

Meet the team driving FIDELITONE success.

Zach Rogers

Director of Marketing

FIDELITONE Customers

Meet the customers that FIDELITONE services.

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FIDELITONE at a Glance

Year Founded

1929

Number of Warehouses

Total Square Footage

821,000

Storage Environments

Baby Care & Supplies

Cosmetics; Beauty & Personal Care

Food & Beverage (Non-Regulated)

Home & Kitchen (Bulky)

Home & Kitchen (Not Bulky)

Medicine; Supplements & Nutraceuticals (Non-Regulated)

Pet Supplies

Kitting - Labeling or Relabeling

Kitting - Retail Display Assembly

Kitting - Simple DTC Assembly

Logistics - Domestic (FTL & LTL)

Logistics - Port Drayage

Amazon

BigCommerce

Microsoft Dynamics

NetSuite

Shopify

Custom API

FDA Registered

Seller Fulfilled Prime

Big & Bulky

Food & Beverage

CBD

Automotive

Nutraceutical

FDA Approved

Ambient Storage (Room Temp)

Lot Tracking

Temperature Controlled Storage

Portrait of a man wearing glasses and a dark blazer over a white shirt in a bright indoor setting.

Smiling woman with curly hair and glasses sitting on a black chair in a modern office.

Smiling man in a gray blazer and blue jeans holding a laptop in an office setting.

Young person with short curly hair and glasses smiling while sitting at a table with a laptop and a glass of beverage.

Smiling woman with long red hair standing next to a whiteboard in an office setting.

Smiling man with dreadlocks and a beard sitting at a wooden table with a laptop and a plastic cup indoors.

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Frequently Asked Questions

What are Fidelitone's fulfillment costs and fee structures?

Fidelitone focuses on providing cost-effective fulfillment solutions by understanding all components of parcel rates, including base rates, zones, accessorial fees, and surcharges. Working with Fidelitone can lead to negotiated favorable base rates, with discounts up to 30-50% off published rates, and discounts on surcharges due to economies of scale. Fidelitone also utilizes cartonization technology to minimize shipping costs.

Which eCommerce platforms and tools does Fidelitone integrate with?

Fidelitone offers pre-built integrations to many shopping carts and e-commerce platforms. We support EDI or API for data transmission, which are proven and trusted protocols for real-time data exchange. A specific platform mentioned in relation to integrations is Shopify. Real-time technology integrations are a hallmark of our order fulfillment services, essential for competing in an e-commerce market and for timely communication of data to meet cut-off times.

What products/industries does Fidelitone specialize in serving?

Fidelitone serves various industries including Health & Wellness, Beauty & Personal Care, Pet Products, Furniture, and Consumer Electronics. We tailor our solutions to meet the unique needs of each industry, providing value-added services and specialized support.

What shipping speeds and zones does Fidelitone cover?

Fidelitone has a national fulfillment network with strategically located warehouses and hubs across various cities in the US, including Albuquerque, NM; Charlotte, NC; Chicago, IL; Denver, CO; Detroit, MI; Elizabethton, TN; Los Angeles, CA; Nashville, TN; Phoenix, AZ; Reno, NV; St. Louis, MO; and Tampa, FL. While specific shipping speeds and zones are not detailed, a free order fulfillment network analysis from Fidelitone can reveal the optimal strategy.

How quickly can you get started with Fidelitone?

Fidelitone's average start-up plan is typically around 90 days, with the process involving a kick-off meeting with our internal team and the client, project manager development, quality assurance, testing, and final production cutover. For last-mile delivery services specifically, onboarding typically takes 45 to 60 days post-agreement, with a structured approach that balances speed with quality to ensure effective onboarding and avoid long-term complications.