Commands

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Founded in 1992

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3PL
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Commands
Niches Served
Beauty
Health
Home Goods
Merchandise
Miscellaneous
Lot Tracking
CBD
Specialty Solutions
Beauty
Health
Home Goods
Merchandise
Miscellaneous
Lot Tracking
CBD
Value Added Services
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Overview

Your partner in delivering on customer promises at Commands, they are not just an e-commerce fulfillment and direct mailing provider – they are your partner in delivering on your promises to your customers. For over three decades, they've been helping businesses of all sizes, from independent online retailers to established multinationals, charities, local authorities, NHS organisations and creative agencies, achieve their goals.

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Commands
has
1
 warehouses
 warehouse
 taking up
33,000
 sqft
Warehouse Locations
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What should I consider before partnering with Commands for e-commerce fulfillment and direct mailing services?

When considering partnering with Commands for your e-commerce fulfillment and direct mailing needs, there are several important factors to evaluate:

Capacity and Technology: Commands has over three decades of experience serving businesses of all sizes, from independent online retailers to established multinationals. Assess whether their warehousing, inventory management, and order processing systems can handle your current and projected order volumes across product categories like beauty, health, home, and merchandise.

Shipping and Flexibility: Review Commands' shipping carrier options, which include FedEx, DHL eCommerce, UPS, DHL Express, Royal Mail, DPD, and ParcelForce. Ensure their shipping solutions and response times align with your customer expectations. Also, consider their flexibility in accommodating your unique fulfillment and mailing requirements, such as handling specialty products like CBD.

Customer Support: As your fulfillment partner, Commands should provide reliable and responsive customer support to help you deliver on your promises to your customers. Evaluate their track record in this area and how they can work alongside your team to address any issues that may arise.

Ultimately, the right 3PL fit should have the capacity, technology, shipping options, and customer-centric approach to seamlessly integrate with your business and support your growth. Use our 3PL Finder to discover the 3PLs that best match your specific needs.

How does Commands handle returns and reverse logistics?

Commands typically works with clients to set up a return process that fits their needs. This includes handling returns quickly and restocking products if possible. Their reverse logistics service helps manage returned items, making it easier to get them back into your inventory or ready for resale. Commands has over three decades of experience supporting businesses of all sizes, from independent online retailers to established multinationals, with their e-commerce fulfillment and direct mailing needs. They work across a variety of verticals including beauty, health, home, merchandise, and miscellaneous products, including CBD. With shipping options through carriers like FedEx, DHL, UPS, Royal Mail, and more, Commands is equipped to handle your reverse logistics and returns management efficiently.

How much does Commands cost for e-commerce fulfillment and direct mailing services?

Pricing for Commands usually depends on how many orders you have, the size of the products, and where the items are shipped. It's also important to account for potential add-on costs, such as technology platform fees, handling charges, or specialized service add-ons like kitting or returns management.

Because Commands's pricing is customized to each client's needs and not publicly listed, the fastest way to get accurate details is to reach out directly. Or input your business needs in our 3PL Finder and we'll provide you with a shortlist of 3PLs that best fit your criteria *and* your budget.

Does Commands provide scalability options during peak seasons?

Yes, Commands offers solutions to help businesses during peak times. They can increase their workforce, adjust storage space, and offer faster shipping methods. This helps you meet customer demands without long delays or problems. Commands has been delivering on customer promises for over three decades, partnering with businesses of all sizes across a variety of verticals including beauty, health, home, merchandise, and more. Their specialty solutions include CBD fulfillment, and they offer a range of shipping carriers like FedEx, DHL, UPS, and Royal Mail to provide fast and reliable delivery.

What shipping carriers does Commands work with?

Commands works with a variety of well-known shipping carriers like FedEx, DHL eCommerce, UPS, DHL Express, Royal Mail, DPD, and ParcelForce. Their network often includes national, regional, and international carriers, giving you flexibility in how you ship. They can handle everything from small parcels to large freight shipments. By working with multiple carriers, they help you find the best rates and delivery times for your specific needs.

What is 3PL?

Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.

By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.

How 3PL works

Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.

Key Benefits of 3PL

Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.