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AFN Overview

AFN Logistics is a Chicago-based third-party logistics (3PL) company specializing in truckload brokerage. Founded in 2003, the company developed proprietary technology, AFngine, to enhance collaboration between carriers and logistics providers. Known for its strong carrier relationships and innovative programs, AFN has secured nearly dedicated capacity for major clients like Coca-Cola and Nestlé. Acquired by GlobalTranz in 2018, AFN continues to leverage data analytics and technology to deliver efficient logistics solutions.

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AFN Locations

AFN has fulfillment centers strategically located across the United States to optimize shipping times and costs.

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AFN Team

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AFN Customers

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AFN at a Glance

Year Founded

2003

Number of Warehouses

Total Square Footage

50,000,000

Storage Environments

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Frequently Asked Questions

I've heard about billing issues with GlobalTranz. How does AFN ensure accurate and transparent pricing?

AFN understands the frustration of unexpected charges. We provide clear, upfront quotes and meticulously document all factors affecting pricing. Our 'AFngine' technology offers real-time tracking and proactive communication, minimizing surprises. If discrepancies arise, our dedicated support team promptly investigates and resolves them, ensuring fair and transparent billing. We prioritize building trust through honest and reliable service.

What level of customer support can I expect with AFN, especially during critical shipments?

AFN is committed to providing exceptional customer support. Each client is assigned a dedicated account manager who serves as a single point of contact, ensuring personalized attention and proactive communication. We utilize advanced tracking systems to monitor shipments in real-time and provide timely updates. Our support team is available 24/7 to address any concerns or issues that may arise, ensuring a smooth and stress-free shipping experience.

Which eCommerce platforms and tools does AFN integrate with to streamline my shipping process?

AFN seamlessly integrates with a wide range of eCommerce platforms, including Shopify, Magento, and WooCommerce, as well as popular tools like NetSuite and Salesforce. Our robust API allows for easy data exchange and automated workflows, streamlining your shipping process and reducing manual effort. We also offer custom integration solutions to meet your specific needs, ensuring a seamless and efficient experience.

How does AFN compare to C.H. Robinson in terms of technology and customer service?

While C.H. Robinson is a large player, AFN distinguishes itself through a combination of cutting-edge technology and personalized customer service. Our proprietary 'AFngine' technology provides advanced data analytics and predictive modeling, enabling us to optimize shipping routes and proactively address potential issues. Unlike larger companies, we offer a dedicated account manager to every client, ensuring personalized attention and responsive support. We believe this combination of technology and personal touch delivers a superior shipping experience.

What guarantees does AFN offer to ensure my shipments arrive on time and in good condition?

AFN is committed to providing reliable and damage-free shipping. We carefully vet our carrier partners and utilize advanced tracking systems to monitor shipments closely. While unforeseen circumstances can occur, we offer a money-back guarantee for late deliveries that are within our control. In the rare event of damage, our dedicated claims team will work swiftly to resolve the issue and ensure fair compensation. We stand behind our service and are committed to your satisfaction.