One Live

One Live operates on a performance-based pricing model, designed to align our success with yours. This means our fees are structured to be transparent and scalable, directly reflecting the volume and complexity of your fulfillment needs. Unlike traditional models with hidden costs, our approach ensures you only pay for the services you utilize, optimizing your operational expenses. We focus on maximizing your profitability by offering fast, discounted shipping and efficient inventory management, contributing to the over $1 billion in GMV we've generated for our clients.

Beyond core pick, pack, and ship, One Live provides a comprehensive suite of value-added services tailored for direct-to-fan and multi-site brands. This includes expert ecommerce solutions, multi-store management, and specialized membership/fan club services. We also offer professional website development, seamless technology integrations, and VIP order fulfillment. Our enhanced warehouse security, subscription services, and efficient returns management ensure a holistic solution, allowing you to focus on your brand while we handle the complexities of your entire ecommerce ecosystem.

One Live boasts robust integration capabilities with leading eCommerce platforms and essential business tools, ensuring a seamless operational flow for your brand. While we work with a wide array of systems, our expertise includes setting up and optimizing connections with major platforms to streamline order processing, inventory synchronization, and data exchange. Our dedicated technology partners and in-house development team ensure that whether you're on Shopify, Magento, or a custom solution, your systems are fully integrated for efficient fulfillment and real-time visibility.

One Live provides fast and discounted shipping solutions, reaching over 200 countries worldwide. Our primary fulfillment center in Austin, TX, strategically positions us to optimize shipping times across the United States and facilitate efficient international distribution. We leverage our extensive carrier network to offer various shipping speeds, from standard ground to expedited options, ensuring your fans receive their orders promptly. Our <0.9% fulfillment error rate underscores our commitment to reliable and accurate delivery, no matter the destination.

One Live differentiates itself from generalist 3PLs like Fulfillment by Amazon by specializing in the unique needs of direct-to-fan and multi-site brands. While FBA offers broad services, One Live provides tailored solutions, including multi-store management, fan club services, and performance-based pricing that aligns with your growth. We've generated over $1 billion in GMV for clients like Willie Nelson and Live Nation, demonstrating our deep understanding of this niche. Our personalized approach, comprehensive value-added services, and focus on brand experience offer a distinct advantage over more commoditized fulfillment options.