Loop
Loop is the leading post-purchase platform for over 4,000 top Shopify brands, streamlining returns, exchanges, and reverse logistics. Our innovative solutions—like Workflows, Instant Exchanges, and Bonus Credit—help brands unlock cost savings, boost customer lifetime value, and retain revenue. With enterprise-level service and extensive integrations, Loop is the most agile returns solution available. Having processed over 55 million returns, we’ve helped merchants retain over $2 billion in revenue in the last five years. Transform your post-purchase experience with Loop, where returns become opportunities.
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Loop
Loop: Revolutionizing Post-Purchase Experiences for Shopify Brands
Maximize Revenue Retention with Smart Return Solutions
Loop transforms returns into revenue opportunities, enhancing customer lifetime value effortlessly.
Revenue Recovery Features
Loop helps businesses recover lost revenue by converting return requests into exchanges and new sales.
Customizable Returns Policies
Loop offers flexible returns policies that can be adapted to fit any business model and customer need.
Customer Stories
What
Loop
Customers are saying…
It’s comforting to know when a customer initiates a return they’ll be taken care of by Loop.
Mike Wu
Director of Customer Experience, monos
More than ever, profitability needs to be a core focus for brands - and Loop helps make returns profitable.
Kyle Hency
Co-founder, Chubbies
