Who Does Tempdrop Use for Warehousing & Fulfillment?

Tempdrop uses Logystico as their primary third-party logistics (3PL) and fulfillment partner.

Introduction to Tempdrop: Revolutionizing Fertility Tracking

Tempdrop is an innovative health technology company that specializes in wearable fertility monitoring devices. Founded in 2017, Tempdrop has grown from an ambitious crowdfunding campaign in 2014 to become the world's first wearable basal body temperature (BBT) sensor specifically designed for women's reproductive health. Their flagship product is a smart, wearable thermometer that tracks nightly body temperature and ovulation symptoms while women sleep, helping to identify fertile windows with greater accuracy and convenience than traditional methods.

The company has experienced significant growth, serving tens of thousands of women globally and reportedly contributing to over 20,000 pregnancies. Positioned as the #1 wearable sensor in the fertility awareness space, Tempdrop has expanded its offerings to include both hardware (the wearable sensor) and software (their in-built charting app launched in late 2020). Their unique value proposition centers around eliminating the need for women to wake at the same time daily to take temperature readings, instead providing continuous monitoring during sleep with zero radiation and a non-invasive approach.

Why Tempdrop Needed to Optimize Fulfillment

As Tempdrop scaled their operations to serve a growing international customer base, they faced several critical fulfillment challenges common to expanding eCommerce businesses:

• Global shipping complexities - With customers worldwide, managing international shipping regulations, customs clearance, and reasonable delivery timeframes presented significant hurdles
• Inventory management - Keeping track of inventory levels while meeting fluctuating demand required sophisticated systems beyond their internal capabilities
• Shipping costs - As a direct-to-consumer business, controlling shipping expenses while meeting customer expectations for affordable delivery was challenging
• Order accuracy - Ensuring that their sensitive technology products were correctly picked, packed, and delivered without damage required specialized handling
• Scaling operations - As order volume increased, managing the logistics infrastructure needed for growth diverted resources from their core product development and marketing efforts

These challenges made it clear that partnering with a specialized 3PL provider would be crucial for Tempdrop's continued growth and customer satisfaction.

Partnership with Logystico: A Strategic Solution

Tempdrop chose Logystico as their fulfillment partner, establishing their fulfillment operations at Logystico's 70,000 sq. ft. warehouse facility in Newark, New Jersey. This strategic partnership has delivered several measurable benefits for Tempdrop's operations:

The partnership has yielded significant operational improvements for Tempdrop:

• Strategic location advantage - Positioning inventory in Logystico's Newark facility provides excellent access to major transportation networks, reducing shipping times and costs for domestic and international orders
• Technology integration - Leveraging Logystico's cutting-edge 3PL Central software system has streamlined order processing and inventory management
• Shipping cost reduction - Access to Logystico's discounted shipping rates with major carriers (UPS, FedEx, USPS, DHL) has lowered overall fulfillment costs
• Extended cutoff times - Later daily processing deadlines have improved customer satisfaction with faster order-to-delivery timeframes
• Quality assurance - Rigorous QA testing of received products has minimized defects and ensured consistent product quality

The Logystico 3PL Solution: Comprehensive Services

Logystico provides Tempdrop with a comprehensive suite of fulfillment services designed to address their specific needs as a health technology eCommerce business. Their solution includes:

1. End-to-end logistics management - From receiving inventory shipments to final delivery, Logystico handles the entire fulfillment process
2. Inventory control and management - Real-time inventory tracking with status updates and reorder assistance
3. Order processing automation - Integration with Tempdrop's online sales channels for seamless order flow
4. Custom packaging solutions - Specialized packaging that protects Tempdrop's sensitive technology products
5. International shipping expertise - Navigating customs requirements and documentation for global deliveries
6. Returns management - Processing returns efficiently with options for inspection and restocking
7. Carrier optimization - Selecting the most cost-effective shipping methods based on destination and delivery timeframes

As a temperature-sensitive technology product, Tempdrop benefits from Logystico's temperature-controlled storage capabilities and specialized handling procedures. The partnership also gives Tempdrop access to supply chain visibility tools that allow them to track inventory and orders in real-time, improving their overall operational efficiency.

Lessons for Other eCommerce Brands

The Tempdrop-Logystico partnership offers valuable insights for other eCommerce brands considering 3PL partnerships:

• Location matters - Choosing a 3PL with strategically located facilities can significantly impact shipping costs and delivery times. Logystico's New Jersey location gives Tempdrop excellent access to major metropolitan markets and international shipping channels.
• Technology integration is crucial - Seamless integration between your eCommerce platform and your 3PL's systems eliminates order processing delays and reduces errors. Logystico's software capabilities allow Tempdrop to maintain visibility and control while outsourcing fulfillment.
• Scalability provides flexibility - Working with a 3PL that can handle fluctuating order volumes without requiring long-term volume commitments gives growing brands the flexibility they need. Logystico's "large enough to serve, small enough to care" approach makes them suitable for businesses at various growth stages.
• Specialized handling capabilities matter - For products that require special care (like Tempdrop's technology devices), choosing a 3PL with relevant experience and specialized storage conditions is essential for maintaining product integrity.

Is Logystico Right for Your Business?

While the Tempdrop-Logystico partnership demonstrates a successful match, businesses considering a similar arrangement should evaluate several factors:

Logystico might be a good fit if your business:

• Sells products that require special handling or temperature-controlled storage
• Needs flexible fulfillment services without long-term contracts
• Benefits from East Coast-based distribution (particularly to Northeast markets)
• Requires international shipping capabilities
• Values direct communication with account managers
• Needs value-added services like kitting, custom packaging, or returns management

You might consider other options if your business:

• Requires multiple fulfillment centers across diverse geographic regions
• Deals exclusively in extremely high-volume, low-margin products
• Needs specialized industry certifications beyond what Logystico offers

To determine if Logystico or another 3PL is right for your specific needs, consider using a matchmaking service like Fulfill.com's 3PL finder to compare providers based on your unique requirements.

Final Thoughts: Strategic Fulfillment as a Competitive Advantage

Tempdrop's partnership with Logystico illustrates how strategic fulfillment choices can become a competitive advantage for specialized eCommerce brands. By outsourcing their logistics operations to an experienced 3PL provider, Tempdrop has been able to focus on their core strengths—developing innovative fertility tracking technology and building their brand—while ensuring their products reach customers efficiently and cost-effectively.

For health technology companies and other specialized eCommerce brands, the right fulfillment partner doesn't just solve logistical challenges; it enables growth, enhances customer satisfaction, and contributes to overall business success. As Tempdrop continues to expand its market presence, their logistics infrastructure with Logystico provides a solid foundation for sustainable growth.

If your business is facing similar fulfillment challenges, consider evaluating whether a 3PL partnership could help unlock your next phase of growth while improving operational efficiency and customer satisfaction.