Who Does Sensibo Use for Warehousing & Fulfillment?

Sensibo uses Shipfusion as their primary third-party logistics (3PL) and fulfillment partner.

About Sensibo: Smart Climate Control Innovators

Founded in 2014 by Omer Enbar and Ran Roth, Sensibo has emerged as a leading brand in the smart home climate control industry. The company specializes in innovative devices that transform traditional air conditioners into smart, connected units. Their flagship products include the Sensibo Sky, Sensibo Air, and Sensibo Air PRO - smart controllers that allow users to remotely manage their air conditioning systems via smartphone apps.

Starting with a successful crowdfunding campaign, Sensibo has experienced remarkable growth over the years. The company has expanded its market presence globally with particularly strong showings in the United States, Australia, Italy, and Spain. Recent metrics highlight their impressive trajectory:

• 111% year-over-year growth in new-to-brand sales in the U.S.
• 62% increase in sales revenue in the U.S. market
• 184% year-over-year growth in new-to-brand customer sales in Australia
• 451% growth in sales revenue in the Australian market

Driven by the mission "Perfecting indoor climate today, for a better climate tomorrow," Sensibo is dedicated to creating solutions that optimize home comfort while reducing energy consumption and environmental impact.

Fulfillment Challenges That Needed Addressing

As Sensibo experienced rapid growth and expanded into multiple international markets, they faced several critical fulfillment challenges:

• Scaling logistics to match growth: With sales increasing by over 100% year-over-year in key markets, Sensibo needed a fulfillment solution that could scale alongside their business.
• International market expansion: Entering new markets across North America and beyond required strategic warehouse locations and international shipping expertise.
• Product protection concerns: Sensibo's electronic smart devices require careful handling and appropriate storage conditions to maintain product integrity.
• Inventory management across channels: Selling through multiple platforms (direct-to-consumer, Amazon, retail partners) created complex inventory tracking needs.
• Cost-efficient fulfillment: Operating on a lean budget while maintaining profitability required finding cost-effective logistics solutions.

These challenges led Sensibo to seek a 3PL partner capable of providing comprehensive fulfillment services while supporting their ambitious growth plans.

Partnership with Shipfusion: Solutions and Results

Sensibo's partnership with Shipfusion has delivered significant operational improvements through tailored fulfillment solutions. By leveraging Shipfusion's expertise and infrastructure, Sensibo has been able to address their key challenges and achieve remarkable results:

• Enhanced order accuracy: Shipfusion's 99.9% order accuracy rate has significantly reduced shipping errors and improved customer satisfaction.
• Strategic warehouse positioning: Access to Shipfusion's 783,000 sq. ft. of warehouse space across four strategic North American locations has optimized delivery times and reduced shipping costs.
• Real-time inventory visibility: Shipfusion's inventory management system with updates every 3-5 minutes across all sales channels has improved stock control and prevented overselling.
• Shipping cost reduction: Through Shipfusion's carrier relationships, Sensibo has achieved up to 37% savings on shipping costs.
• Scalable fulfillment capacity: With Shipfusion's ability to handle 200,000+ orders daily, Sensibo has been able to meet demand during peak sales periods and promotional campaigns.

This partnership has played a crucial role in supporting Sensibo's impressive growth metrics across their key markets while maintaining customer satisfaction and operational efficiency.

The Shipfusion 3PL Solution

Shipfusion has implemented a comprehensive fulfillment solution for Sensibo that addresses all aspects of their eCommerce logistics needs:

1. Temperature-controlled storage: Sensibo's electronic devices are stored in climate-controlled environments to ensure product integrity.
2. Dedicated account management: A dedicated Account Manager based in Shipfusion's warehouse provides personalized service and rapid issue resolution.
3. Seamless platform integration: Shipfusion's technology connects directly with Sensibo's sales channels, providing unified inventory management across platforms.
4. Custom fulfillment options: Specialized services including kitting, product bundling, and subscription box preparation support Sensibo's diverse product offerings.
5. Returns management: Streamlined returns processing helps maintain customer satisfaction while efficiently handling product exchanges and refunds.
6. Scalable capacity: As Sensibo continues to grow, Shipfusion's infrastructure can accommodate increasing order volumes without service disruptions.

This tailored solution has enabled Sensibo to focus on product innovation and marketing while Shipfusion handles the complex logistics operations behind the scenes.

Key Lessons for eCommerce Brands

Sensibo's successful partnership with Shipfusion offers valuable lessons for other eCommerce brands looking to optimize their fulfillment operations:

1. Strategic warehouse placement is crucial: Having fulfillment centers in key geographic locations significantly reduces shipping times and costs, especially for brands with a broad customer base.
2. Real-time inventory visibility drives better decisions: Access to accurate, up-to-date inventory data across all sales channels prevents stockouts and overselling while enabling more effective purchasing decisions.
3. Specialized product handling matters: For electronics and sensitive products, temperature-controlled storage and proper handling protocols are essential to maintain product integrity and reduce returns.
4. Scalability supports growth: Partnering with a 3PL that can scale operations alongside your business prevents fulfillment bottlenecks during periods of rapid growth or seasonal demand spikes.

These insights highlight how the right 3PL partnership can become a strategic advantage rather than just an operational necessity.

Is Shipfusion Right for Your Business?

While Shipfusion has proven to be an excellent fit for Sensibo, each eCommerce business has unique needs. Consider these factors when evaluating if Shipfusion might be right for your company:

• Order volume: Shipfusion is optimized for brands shipping over 1,000 orders per month, making it ideal for established businesses with significant volume.
• Product type: Businesses selling electronics, temperature-sensitive items, or products requiring special handling will benefit from Shipfusion's specialized storage capabilities.
• Growth trajectory: Rapidly growing brands need a 3PL that can scale quickly, making Shipfusion's extensive capacity particularly valuable.
• Multichannel sales: Companies selling across multiple platforms will appreciate Shipfusion's integrated inventory management system.
• North American focus: Brands with significant customer bases in the US and Canada will benefit most from Shipfusion's strategic warehouse network.

To determine if Shipfusion aligns with your specific requirements, consider using the 3PL matchmaking service to compare options and find your ideal fulfillment partner.

Final Thoughts: Powering eCommerce Success Through Fulfillment Excellence

Sensibo's partnership with Shipfusion demonstrates how the right 3PL relationship can transform logistics from a business challenge into a competitive advantage. By leveraging Shipfusion's extensive capabilities, Sensibo has been able to support rapid growth, expand into new markets, and maintain exceptional customer satisfaction.

For eCommerce brands looking to optimize their fulfillment operations, this case study highlights the importance of finding a 3PL partner that aligns with your specific business needs and growth objectives. The right partnership doesn't just solve immediate logistics challenges—it creates a foundation for sustainable long-term growth.

As the eCommerce landscape continues to evolve, brands that invest in robust, scalable fulfillment solutions like those provided by Shipfusion will be better positioned to meet customer expectations and achieve their business goals. Whether you're experiencing rapid growth like Sensibo or looking to improve your current fulfillment operations, partnering with the right 3PL can be a transformative business decision.