Our Serviceworks

Our Serviceworks is a women-led, sustainability-focused third-party logistics (3PL) provider specializing in premium direct-to-consumer (DTC) fulfillment for growing and established brands. Centrally located in Dallas, Texas, our strategic location enables efficient distribution throughout the United States while supporting seamless domestic and global shipping programs. Operating from a fully climate-controlled facility, we deliver exceptional attention to detail through custom packaging solutions, branded unboxing experiences, and meticulous order fulfillment that protects and elevates our clients' products. In addition to DTC fulfillment, we offer Amazon FBA preparation, retail and wholesale distribution, and scalable high-volume fulfillment programs with competitive discount structures. What truly sets Our Serviceworks apart is our partnership-driven approach. We take the time to learn your brand, understand your products, and immerse ourselves in your industry so we can deliver best-in-class service to one of the most critical components of your business—fulfillment. We believe our success is directly tied to yours, and we become an extension of your team, providing personalized support, proactive communication, and solutions tailored to your growth goals. When you need us, we're here. We respond quickly to emails, answer the phone when you call, and pride ourselves on being accessible, accountable, and responsive. Our executive leadership team brings deep expertise in carrier management, strategically cultivating relationships across multiple carrier networks to provide clients with the optimal mix of service levels, transit times, and cost efficiencies. By combining the right carrier partners for each brand's unique requirements, we help maximize customer satisfaction while controlling shipping costs, whether orders are shipping across town or around the world. Our team is dedicated to the finer points of fulfillment, ensuring accuracy, speed, and a superior customer experience at every touchpoint. Through our exclusive New Brand Launch Program, we partner closely with emerging brands to provide strategic fulfillment support, operational guidance, and scalable logistics solutions that help accelerate growth from launch through long-term success. Whether you're launching a new brand, scaling an established eCommerce business, or expanding into retail and wholesale channels, Our Serviceworks provides the expertise, service, and partnership needed to help your brand thrive. Learn more at www.ourserviceworks.com.