Our Serviceworks is an Inc. 5000 company providing outsourced fulfillment and customer care services. They've been in the industry for 35 years and work with clients who truly care about their brand and are passionate about who they support. Our Serviceworks is a women-led business and approach fulfillment from a slightly different angle. They understand how hard you work to acquire a customer and it’s their job to focus on ‘elating and delighting’ them. They are centrally located in Dallas Texas and work with clients around the globe helping them create a presence through our dedicated fulfillment services. Their facility is FDA registered and fully air-conditioned, providing a consistent temperature throughout the year and a virtually dust-free environment for your products. Sustainability is important to them and they focus on reducing their carbon footprint and protecting the environment. They are considered ‘plug and play’ with most shopping cart platforms. Their systems are cloud-based and available to you 24/7 with personalized credentials.
Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.
By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.
Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.
Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.