Gilmore was founded by James (Jim) Gilmore in 1955 the old-fashioned way: With one truck and one employee. Although the company has grown considerably since its humble beginnings, Gilmore is still a family-run business, passed down through the generations to Jim’s son, Ronnie, and today by Jim’s grandsons, Jacob and Lucas. The Gilmore family (which includes our 50-employee team) continues to deliver the standard of exemplary customer service which the business was founded on over sixty-five years ago.
When you choose Gilmore, you’re choosing members of your own community—local people who genuinely care about you and what’s important to you. We’re proud to have stood the test of time and to have employees who have weathered the storms—literally and figuratively—with us, some of whom have been with us for 20+ years. When Hurricane Michael ravaged the Gulf Coast and damaged our Marianna facility in 2018, we worked harder than ever, banding together to help our friends and neighbors with vital document recovery and hurricane relief efforts. If you haven’t worked with us yet, you may have seen us around town, serving the businesses that you patronize or taking part in community events. Get to know our leadership team below.
When considering Gilmore for your 3PL needs, you'll want to evaluate how their services match your specific business requirements. Gilmore has the capacity, technology, and customer support to handle a wide range of order volumes and product types, including apparel, beauty, crafts, and home goods.
Their advanced technology, communication, and cost-leadership provide a flexible service experience with a high degree of accuracy. Gilmore offers specialized solutions for automotive, publishing, and raw materials, as well as value-added services like customization, kitting, labeling, and domestic transportation.
With over 65 years of experience as a family-owned business, Gilmore has built a reputation for exceptional customer service and community involvement. During challenging times like Hurricane Michael, they've demonstrated their commitment to supporting their customers and neighbors.
To determine if Gilmore is the right 3PL partner for your business, use our 3PL Finder tool to compare their capabilities to your unique requirements. This will help ensure a seamless and scalable logistics solution to support your growth.
Gilmore typically works with clients to set up a return process that fits their needs. This includes handling returns quickly and restocking products if possible. Their reverse logistics service helps manage returned items, making it easier to get them back into your inventory or ready for resale. Gilmore's advanced technology, communication, and cost leadership allow them to provide flexible service options and ensure accuracy in handling returns and reverse logistics for apparel, beauty, crafts-games, and home goods clients. The company's value-added services, such as customization, kitting, and product auditing, further enhance their reverse logistics capabilities.
Pricing for Gilmore's 3PL services usually depends on how many orders you have, the size of the products, and where the items are shipped. It's also important to account for potential add-on costs, such as technology platform fees, handling charges, or specialized service add-ons like kitting or returns management.
Because Gilmore's pricing is customized to each client's needs and not publicly listed, the fastest way to get accurate details is to reach out directly. Or input your business needs in our 3PL Finder and we'll provide you with a shortlist of 3PLs that best fit your criteria *and* your budget.
Yes, Gilmore offers solutions to help businesses during peak times. They can increase their workforce, adjust storage space, and offer faster shipping methods. This helps you meet customer demands without long delays or problems. Gilmore has a proven track record of delivering exceptional service, even in the face of natural disasters like Hurricane Michael. With advanced technology, flexible service options, and a commitment to communication and accuracy, Gilmore is equipped to scale your operations to handle seasonal spikes in demand.
Gilmore works with a variety of well-known shipping carriers like FedEx, UPS, and USPS. Their network often includes national, regional, and international carriers, giving you flexibility in how you ship. They can handle everything from small parcels to large freight shipments. By working with multiple carriers, they help you find the best rates and delivery times for your specific needs.
Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.
By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.
Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.
Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.