Having used many 3PL providers themselves, they realized that the thing missing from most systems was frankly, decent customer service - feeling secure in the fact that your valuable items are in good hands, are being shipped out efficiently, and issues resolved immediately. Frankly was founded to fill that gap, their goal was to create the most transparent and honest 3PL company on the market, and their happy customers can vouch for that.
Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.
By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.
Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.
Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.