Automotive
CBD
FDA Approved
Food & Beverage
Nutraceutical
Publishing
Apparel
Beauty
Crafts & Games
Amazon
Shopify
Walmart
WooCommerce

Overview

Visit Site

Phoenix Direct is a D2C and B2B fulfillment company providing solutions to drive commerce in the most critical channels of your business. Utilizing cutting-edge technologies, they work as a team, with you and for you, to create, produce, and fulfill customer satisfaction.

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Number of Warehouses:
3
Capacity:
485,000
Monthly Minimum:
Year Founded:
2005
Ownership Structure:
  • Subsidiary of Larger Corp
Warehouse Locations:

Duluth, Georgia

3PL Classification:
  • National Boutique

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Core Value Propositions

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Fulfillment Capabilities

Vertical

Apparel
Beauty
Crafts & Games

Niche

Arts; Crafts & Sewing
Baby Care & Supplies
Books
Cell Phone & Accessories
Clothing; Shoes & Jewelry
Cosmetics; Beauty & Personal Care
Electronics
Food & Beverage (Non-Regulated)
Food & Beverage (Regulated)
Luggage & Travel Gear
Medicine; Supplements & Nutraceuticals (Non-Regulated)
Medicine; Supplements & Nutraceuticals (Regulated)
Office Products
Pet Supplies
Sports & Outdoor Equipment
Tools & Home Improvement
Toys; Games & Video Games

Specialty Solutions

Automotive
CBD
FDA Approved
Food & Beverage
Nutraceutical
Publishing

Value Added Services

  • Apparel - Alterations or Repair
  • Apparel - Label Tagging
  • Apparel - Laundry
  • Bagging and Sealing
  • Customization - Embroidery
  • Customization - Handwritten Note
  • Customization - Laser Engraving
  • Customization - Screen Printing (DTG)
  • Customization - Screen Printing (DTF)
  • Kitting - Labeling or Relabeling
  • Kitting - Retail Display Assembly
  • Kitting - Simple DTC Assembly
  • Logistics - Domestic (FTL & LTL)
  • Logistics - End To End Import
  • Logistics - Port Drayage
  • Operations - Customer Service Call Center
  • Operations - Outbound Sales Center
  • Photo Studio
  • Product Auditing & QA
  • Ticketing and Packing
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Storefront Integrations

Shopify, Amazon, BigCommerce, WooCommerce, Magento, Walmart, eBay

Sales Channels

Amazon
Shopify
Walmart
WooCommerce

Shipping Carriers

FedEx, USPS, DHL Express, DHL eCommerce, UPS
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Package Weights

  • Under 1 lb
  • 1 lb - 5 lbs
  • 5 lb - 20 lbs
  • 20 lbs - 70 lbs
  • Over 70 lbs
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EDI Connections

  • Direct EDI
  • EDI via Value Added Network
  • EDI via AS2
  • EDI via FTP
  • Web EDI
  • Mobile EDI
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Warehouse Conditions

Warehouse Certifications

  • B-Corp
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Storage Conditions

  • Ambient Storage (Room Temp)
  • Temperature Controlled Storage
  • Humidity Controlled Storage
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Security

  • Security System
  • Gates or Fencing
  • Remote Surveillance
  • Video Surveillance
  • On-Site Security Guards
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Customer Support Options

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Days They Ship

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Phoenix Direct

Reviews

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Robert Fox

Review Date:

16 February, 2023

SEO at Deliverzen

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Phoenix Direct

Unverified 3PL
Unverified listings have not been reviewed by our team or lack complete information. We encourage users to conduct their own research and due diligence before engaging with these providers.
Verified 3PL
Verified listings have been reviewed by our team to confirm their business credentials and information. While this status indicates a higher level of trust, it is not an endorsement or a guarantee of performance.

Founded in 2005

No reviews yet
National Boutique
 
Start Matching With
 
Phoenix Direct
Niches Served
Arts; Crafts & Sewing
Baby Care & Supplies
Books
Cell Phone & Accessories
Clothing; Shoes & Jewelry
Cosmetics; Beauty & Personal Care
Electronics
Food & Beverage (Non-Regulated)
Food & Beverage (Regulated)
Luggage & Travel Gear
Medicine; Supplements & Nutraceuticals (Non-Regulated)
Medicine; Supplements & Nutraceuticals (Regulated)
Office Products
Pet Supplies
Sports & Outdoor Equipment
Tools & Home Improvement
Toys; Games & Video Games
Specialty Solutions
Automotive
CBD
FDA Approved
Food & Beverage
Nutraceutical
Publishing
Value Added Services
  • Apparel - Alterations or Repair
  • Apparel - Label Tagging
  • Apparel - Laundry
  • Bagging and Sealing
  • Customization - Embroidery
  • Customization - Handwritten Note
  • Customization - Laser Engraving
  • Customization - Screen Printing (DTG)
  • Customization - Screen Printing (DTF)
  • Kitting - Labeling or Relabeling
  • Kitting - Retail Display Assembly
  • Kitting - Simple DTC Assembly
  • Logistics - Domestic (FTL & LTL)
  • Logistics - End To End Import
  • Logistics - Port Drayage
  • Operations - Customer Service Call Center
  • Operations - Outbound Sales Center
  • Photo Studio
  • Product Auditing & QA
  • Ticketing and Packing
No items found.
Overview

Phoenix Direct is a D2C and B2B fulfillment company providing solutions to drive commerce in the most critical channels of your business. Utilizing cutting-edge technologies, they work as a team, with you and for you, to create, produce, and fulfill customer satisfaction.

See more
There are currently no reviews for this company.
Add review
Phoenix Direct
has
3
 warehouses
 warehouse
 taking up
485,000
 sqft
Warehouse Locations
California
Georgia
Illinois
New Jersey
Storage Conditions
  • Ambient Storage (Room Temp)
  • Temperature Controlled Storage
  • Humidity Controlled Storage
No items found.
Certifications
  • B-Corp
No items found.
What factors should I consider when partnering with Phoenix Direct for 3PL fulfillment services?

When partnering with Phoenix Direct for 3PL fulfillment services, there are several key factors to consider. First, evaluate how their advanced technology, communication, and cost-effective solutions align with your unique business needs. Phoenix Direct specializes in verticals like apparel, beauty, and crafts/games, so ensure they can handle your product types.

Review their flexible service options, including specialized solutions for automotive, CBD, FDA-approved items, food/beverage, and more. Check that their shipping carriers (FedEx, USPS, DHL, UPS) and value-added services like apparel alterations, customization, kitting, and logistics cover your requirements. Phoenix Direct's focus on service accuracy and communication will be crucial for delivering a great customer experience.

Ultimately, the right 3PL partner should have the capacity, technology, and support to help your business grow without hassle. Use our 3PL Finder to determine if Phoenix Direct is the ideal fulfillment provider for your company.

How does Phoenix Direct handle returns and reverse logistics?

Phoenix Direct typically works with clients to set up a return process that fits their needs. This includes handling returns quickly and restocking products if possible. Their reverse logistics service helps manage returned items, making it easier to get them back into your inventory or ready for resale. As a full-service fulfillment provider, Phoenix Direct offers a range of value-added services to support their clients' reverse logistics needs, such as product auditing, quality assurance, and logistics solutions for domestic and international shipping.

How much does Phoenix Direct cost for 3PL fulfillment services?

Pricing for Phoenix Direct usually depends on how many orders you have, the size of the products, and where the items are shipped. It's also important to account for potential add-on costs, such as technology platform fees, handling charges, or specialized service add-ons like kitting or returns management.

Because Phoenix Direct's pricing is customized to each client's needs and not publicly listed, the fastest way to get accurate details is to reach out directly. Or input your business needs in our 3PL Finder and we'll provide you with a shortlist of 3PLs that best fit your criteria *and* your budget.

Phoenix Direct is a D2C and B2B fulfillment company providing solutions to drive commerce in the most critical channels of your business. Utilizing cutting-edge technologies, they work as a team, with you and for you, to create, produce, and fulfill customer satisfaction. Their key value propositions include advanced technology, communication, cost leadership, flexible service options, and service accuracy. They specialize in a variety of verticals including apparel, beauty, and crafts-games, and offer specialty solutions for industries like automotive, CBD, FDA-approved products, food-beverage, nutraceuticals, and publishing. Phoenix Direct partners with major shipping carriers like FedEx, USPS, DHL Express, DHL eCommerce, and UPS, and provides a wide range of value-added services such as apparel alterations/repair, customization, kitting, logistics, operations, and quality assurance.

Does Phoenix Direct provide scalability options during peak seasons?

Yes, Phoenix Direct offers solutions to help businesses during peak times. They can increase their workforce, adjust storage space, and offer faster shipping methods. This helps you meet customer demands without long delays or problems. Phoenix Direct utilizes cutting-edge technologies and works as a team to create, produce, and fulfill customer satisfaction. With their advanced technology, communication, cost leadership, flexible service options, and service accuracy, Phoenix Direct can scale their automotive, CBD, FDA-approved, food and beverage, nutraceutical, and publishing solutions to handle increased order volumes and meet your needs during peak seasons.

What shipping carriers does Phoenix Direct work with?

Phoenix Direct works with a variety of well-known shipping carriers like FedEx, USPS, DHL Express, DHL eCommerce, and UPS. Their network often includes national, regional, and international carriers, giving you flexibility in how you ship. They can handle everything from small parcels to large freight shipments. By working with multiple carriers, they help you find the best rates and delivery times for your specific needs.

What is 3PL?

Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.

By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.

How 3PL works

Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.

Key Benefits of 3PL

Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.