Our Serviceworks is an Inc. 5000 company providing outsourced fulfillment and customer care services. They've been in the industry for 35 years and work with clients who truly care about their brand and are passionate about who they support. Our Serviceworks is a women-led business and approach fulfillment from a slightly different angle. They understand how hard you work to acquire a customer and it’s their job to focus on ‘elating and delighting’ them. They are centrally located in Dallas Texas and work with clients around the globe helping them create a presence through our dedicated fulfillment services. Their facility is FDA registered and fully air-conditioned, providing a consistent temperature throughout the year and a virtually dust-free environment for your products. Sustainability is important to them and they focus on reducing their carbon footprint and protecting the environment. They are considered ‘plug and play’ with most shopping cart platforms. Their systems are cloud-based and available to you 24/7 with personalized credentials.
When considering partnering with Our Serviceworks for your 3PL fulfillment needs, you'll want to evaluate how their services align with your specific business requirements. Their 35 years of industry experience, women-led approach, and focus on sustainability and customer delight could be a great fit.
Look at their capacity to handle your order volumes and product types, including their FDA-registered, climate-controlled facility. Review their robust technology integrations and 24/7 cloud-based systems to ensure a seamless experience. Also, consider their flexible service options, such as kitting, customization, and value-added services like a customer service call center.
Ultimately, a good 3PL partner should help your business grow without unnecessary hassle. Our Serviceworks's commitment to communication, accuracy, and vendor partnerships could make them the right fulfillment solution for your needs. Use our 3PL Finder to see if they are the perfect match.
Our Serviceworks typically works with clients to set up a return process that fits their needs. This includes handling returns quickly and restocking products if possible. Their reverse logistics service helps manage returned items, making it easier to get them back into your inventory or ready for resale. As an Inc. 5000 company with 35 years of industry experience, Our Serviceworks understands the importance of returns and reverse logistics for their clients. Their FDA-registered, air-conditioned facility in Dallas, Texas provides a consistent, virtually dust-free environment for processing returns. With a focus on sustainability and reducing their carbon footprint, Our Serviceworks is equipped to handle returns and reverse logistics in an efficient and eco-friendly manner for clients across verticals like apparel, beauty, crafts/games, and home. Their flexible service options, service accuracy, and vendor partnerships ensure a seamless returns experience for their clients.
Pricing for Our Serviceworks usually depends on how many orders you have, the size of the products, and where the items are shipped. It's also important to account for potential add-on costs, such as technology platform fees, handling charges, or specialized service add-ons like kitting or returns management.
Because Our Serviceworks's pricing is customized to each client's needs and not publicly listed, the fastest way to get accurate details is to reach out directly. Or input your business needs in our 3PL Finder and we'll provide you with a shortlist of 3PLs that best fit your criteria *and* your budget.
Yes, Our Serviceworks offers solutions to help businesses during peak times. They can increase their workforce, adjust storage space, and offer faster shipping methods. This helps you meet customer demands without long delays or problems. Our Serviceworks is an Inc. 5000 company providing outsourced fulfillment and customer care services. They've been in the industry for 35 years and work with clients who truly care about their brand and are passionate about who they support. Their facility is FDA registered and fully air-conditioned, providing a consistent temperature throughout the year and a virtually dust-free environment for your products. Sustainability is important to them and they focus on reducing their carbon footprint and protecting the environment. They are considered 'plug and play' with most shopping cart platforms, and their systems are cloud-based and available to you 24/7 with personalized credentials.
Our Serviceworks works with a variety of well-known shipping carriers like FedEx, UPS, USPS, and DHL eCommerce. Their network includes national, regional, and international carriers, giving you flexibility in how you ship. They can handle everything from small parcels to large freight shipments. By working with multiple carriers, they help you find the best rates and delivery times for your specific needs.
Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.
By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.
Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.
Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.