eCommerce fulfillment services developed with DTC brands in mind. Most 3PLs treat client relationships like transactions. OTW Shipping was designed to feel like in-house fulfillment. They're your own personal warehouse team!
Their core value lies in our personal approach to fulfillment. With your own "Slack-like"channel, you'll have direct lines to their warehouse, support team, and leadership for immediate assistance whenever you need it.
From startups to small businesses to established companies, you get the same unrivaled support.
When considering partnering with OTW Shipping for your eCommerce fulfillment needs, you'll want to evaluate how their services match your specific business requirements. Their advanced technology, communication-focused approach, and cost-effective solutions could be a great fit, especially if you sell products in verticals like beauty, crafts/games, or home goods.
Look at their ability to handle your order volumes and product types, including specialty items like CBD, FDA-approved goods, food/beverages, and nutraceuticals. Review their shipping options through carriers like FedEx, USPS, UPS, and DHL eCommerce, as well as their response times and flexibility. OTW's warehouse footprint and value-added services like kitting, labeling, and customer service could also benefit your operations.
Ultimately, a good 3PL partnership with OTW Shipping should help your business grow without excessive hassle, thanks to their personal, in-house fulfillment model. Use our 3PL Finder to see if OTW is the right fit for your eCommerce needs.
OTW Shipping works closely with clients to set up a seamless return process that meets their unique needs. Their reverse logistics services help manage returned items, making it easier to quickly restock products or prepare them for resale. With a focus on communication and transparency, the OTW team provides personalized support to ensure a smooth reverse logistics experience for eCommerce brands. Their advanced technology, cost-effective solutions, and warehouse footprint across the US allow them to handle returns efficiently and get products back into inventory as soon as possible.
Pricing for OTW Shipping usually depends on how many orders you have, the size of the products, and where the items are shipped. It's also important to account for potential add-on costs, such as technology platform fees, handling charges, or specialized service add-ons like kitting or returns management.
Because OTW Shipping's pricing is customized to each client's needs and not publicly listed, the fastest way to get accurate details is to reach out directly. Or input your business needs in our 3PL Finder and we'll provide you with a shortlist of 3PLs that best fit your criteria *and* your budget.
OTW Shipping offers eCommerce fulfillment services developed with DTC brands in mind, providing a personal approach to warehousing and logistics. With a "Slack-like" communication channel, you'll have direct lines to their warehouse, support team, and leadership for immediate assistance. They serve a variety of verticals including beauty, crafts/games, and home goods, and offer specialized solutions for CBD, FDA-approved, and nutraceutical products. Their value-added services range from kitting and labeling to customer service and outbound sales support.
Yes, OTW Shipping offers solutions to help businesses during peak times. They can increase their workforce, adjust storage space, and offer faster shipping methods. This helps you meet customer demands without long delays or problems. OTW Shipping was designed to feel like in-house fulfillment, with a personal approach that provides direct communication channels to their warehouse, support team, and leadership. From startups to established companies, OTW Shipping delivers unrivaled support and advanced technology to handle peak seasonal demands for eCommerce brands across verticals like beauty, crafts-games, and home.
OTW Shipping works with a variety of well-known shipping carriers like FedEx, USPS, UPS, and DHL eCommerce. Their network often includes national, regional, and international carriers, giving you flexibility in how you ship. They can handle everything from small parcels to large freight shipments. By working with multiple carriers, they help you find the best rates and delivery times for your specific needs. As an eCommerce fulfillment services provider developed with DTC brands in mind, OTW Shipping offers advanced technology, communication, cost leadership, service accuracy, and a wide warehouse footprint to meet the needs of startups, small businesses, and established companies across verticals like beauty, crafts-games, and home.
Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.
By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.
Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.
Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.