MasonHub was built to help brands conquer fulfillment’s biggest challenges. Their founders are veteran retail leaders who have seen every struggle—outdated technology, overwhelming logistical complexity, resources spread too thin. That’s why MasonHub’s goal is to modernize the way quickly rising, omnichannel brands manage their supply chains.
MasonHub is uniquely engineered to optimize order management and fulfillment. They take a powerful, easy-to-use platform where customers can see everything that happens with orders and inventory, then combine it with hands-on services. The result is a scalable fulfillment solution that customers like Vegamour and Credo Beauty use to make every customer experience fantastic. They can support VIP/Influencer orders and unboxing customizations as well!
When considering partnering with MasonHub for your brand's fulfillment needs, there are several key factors to evaluate:
MasonHub's services are designed to address the unique challenges faced by quickly rising, omnichannel brands. Their powerful, easy-to-use platform provides full visibility into order management and inventory, combined with hands-on fulfillment services. This scalable solution can support your brand's growth while ensuring fantastic customer experiences.
You'll want to assess whether MasonHub's capabilities align with your specific business needs. Review their experience handling your product types and order volumes, as well as their shipping options, response times, and overall flexibility. MasonHub specializes in supporting apparel, beauty, health, home, and merchandise brands, so they may be a great fit if your products fall within these verticals.
Additionally, consider MasonHub's technology and customer support. Their innovative platform can streamline your operations, while their team of veteran retail leaders provides the expertise to help your business thrive. A strong partnership with MasonHub could help you conquer fulfillment's biggest challenges and take your brand to new heights.
Need help determining if MasonHub is the right 3PL for you? Use our 3PL Finder to discover the shortlist of 3PLs that perfectly match your business needs.
MasonHub typically works with clients to set up a return process that fits their needs. This includes handling returns quickly and restocking products if possible. Their reverse logistics service helps manage returned items, making it easier to get them back into your inventory or ready for resale. MasonHub is uniquely engineered to optimize order management and fulfillment, with a powerful, easy-to-use platform where customers can see everything that happens with orders and inventory. They combine this with hands-on services to provide a scalable fulfillment solution for quickly rising, omnichannel brands in verticals like apparel, beauty, health, home, and merchandise.
Pricing for MasonHub usually depends on how many orders you have, the size of the products, and where the items are shipped. It's also important to account for potential add-on costs, such as technology platform fees, handling charges, or specialized service add-ons like kitting or returns management.
Because MasonHub's pricing is customized to each client's needs and not publicly listed, the fastest way to get accurate details is to reach out directly. Or input your business needs in our 3PL Finder and we'll provide you with a shortlist of 3PLs that best fit your criteria *and* your budget.
Yes, MasonHub offers solutions to help businesses during peak times. They can increase their workforce, adjust storage space, and offer faster shipping methods. This helps you meet customer demands without long delays or problems. MasonHub was built to help brands conquer fulfillment's biggest challenges, with a powerful, easy-to-use platform and hands-on services that create a scalable fulfillment solution. They support a variety of verticals including apparel, beauty, health, home, and more, and can handle VIP/influencer orders and unboxing customizations.
MasonHub works with a variety of well-known shipping carriers like UPS, FedEx, and DHL. Their network often includes national, regional, and international carriers, giving you flexibility in how you ship. They can handle everything from small parcels to large freight shipments. By working with multiple carriers, they help you find the best rates and delivery times for your specific needs.
Third-party logistics (3PL) refers to outsourcing supply chain activities—such as transportation, warehousing, inventory management, and order fulfillment—to an external provider.
By leveraging 3PL services, businesses focus on their core competencies while professionals manage the logistics.
Here’s how 3PL integrates into your supply chain:
Inventory Storage: Products are stored in a 3PL-managed warehouse.
Order Processing: Once an order is placed, the 3PL picks and packs items.
Shipping: The 3PL partners with carriers to ensure prompt delivery.
Returns Management: Customer returns are processed efficiently to maintain satisfaction.
Cost Savings: Eliminates the need to own or lease warehouses.
Scalability: Supports seasonal spikes and growth without infrastructure investment.
Expertise: Access to advanced technology and optimized processes.