Alpacka
San Jose, California
- Founded
- 2016
- Facilities
- 1
- Warehouse space
- 50,000 sq ft
About Alpacka
Alpacka is a boutique 3PL (third-party logistics) provider that excels in fulfilling the needs of ecommerce brands and other businesses. Based in Silicon Valley, Alpacka boasts a remarkable 99.8% order fulfillment accuracy rate, which surpasses the industry standard of 97%. With a focus on customer-driven solutions, they cater to high-growth…
Alpacka is a boutique 3PL (third-party logistics) provider that excels in fulfilling the needs of ecommerce brands and other businesses. Based in Silicon Valley, Alpacka boasts a remarkable 99.8% order fulfillment accuracy rate, which surpasses the industry standard of 97%. With a focus on customer-driven solutions, they cater to high-growth startups and a diverse clientele, including packaging companies and medical supply firms. Alpacka's services encompass full-service kitting and assembly, ranging from simple projects to intricate multi-SKU tasks. Additionally, they offer comprehensive order fulfillment services that involve product inbounding, storage, pick/pack/ship, and reverse logistics management. Beyond standard fulfillment, Alpacka provides value-added services like printing, graphic design, credit card processing, and import brokerage, designed to scale with their clients' growth. Notably, they supported a client in expanding from 500 to 20,000 monthly subscriptions within a year. As a women-owned enterprise, Alpacka embraces a vibrant culture showcased by their mascot, 'Al,' and they continuously share helpful business insights and case studies through their online platforms. Alpacka's clients include enterprise brands such as Williams-Sonoma, World Market, Olympus, Silk Road Medical, and KIND Snacks. They specialize in kitting and packaging projects, from corporate swag and literature packets to complex kitting and assembly, and also support special events and ongoing projects. What makes Alpacka unique is their attention to detail, accuracy, flexibility, and the fact that they are family-owned and operated, which allows them to pivot and make decisions quickly.
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Alpacka is a boutique 3PL (third-party logistics) provider that excels in fulfilling the needs of ecommerce brands and other businesses. Based in Silicon Valley, Alpacka boasts a remarkable 99.8% order fulfillment accuracy rate, which surpasses the industry standard of 97%. With a focus on customer-driven solutions, they cater to high-growth startups and a diverse clientele, including packaging companies and medical supply firms. Alpacka's services encompass full-service kitting and assembly, ranging from simple projects to intricate multi-SKU tasks. Additionally, they offer comprehensive order fulfillment services that involve product inbounding, storage, pick/pack/ship, and reverse logistics management. Beyond standard fulfillment, Alpacka provides value-added services like printing, graphic design, credit card processing, and import brokerage, designed to scale with their clients' growth. Notably, they supported a client in expanding from 500 to 20,000 monthly subscriptions within a year. As a women-owned enterprise, Alpacka embraces a vibrant culture showcased by their mascot, 'Al,' and they continuously share helpful business insights and case studies through their online platforms. Alpacka's clients include enterprise brands such as Williams-Sonoma, World Market, Olympus, Silk Road Medical, and KIND Snacks. They specialize in kitting and packaging projects, from corporate swag and literature packets to complex kitting and assembly, and also support special events and ongoing projects. What makes Alpacka unique is their attention to detail, accuracy, flexibility, and the fact that they are family-owned and operated, which allows them to pivot and make decisions quickly.
Who Alpacka works best with
The order profile, channels, and product types Alpacka is set up to serve. Information not listed here may still be available. Reach out to our team to confirm.
Order and inventory profile
What Alpacka tells Fulfill it takes on: pallet positions stored, monthly order volume, heaviest single item, and active SKUs per brand.
- Pallet storage
- Anynumber of pallet positions
- Monthly order volume
- At least 1orders per month
- Product weight
- Up to 70lb for the heaviest single item
- SKU count
- Up to 100active SKUs for a single brand
Product categories
The kinds of products Alpacka stores, picks, and ships.
- Arts; Crafts & Sewing
- Baby Care & Supplies
- Books
- Cell Phone & Accessories
- Clothing; Shoes & Jewelry
- Cosmetics; Beauty & Personal Care
- Electronics
- Food & Beverage (Non-Regulated)
- Food & Beverage (Regulated)
- Home & Kitchen (Not Bulky)
- Luggage & Travel Gear
- Office Products
- Pet Supplies
- Sports & Outdoor Equipment
- Tools & Home Improvement
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Harry FreemanPresident
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Get MatchedAlpacka Warehouse Locations
Alpacka has warehouse locations in California.
| Location | Country | Size (sq ft) |
|---|---|---|
| San Jose, CA | United States | 50,000 |
Serving
Alpacka Capabilities
Services, specialty solutions, storage conditions, and certifications Alpacka lists. Information not listed here may still be available. Reach out to our team to confirm.
Fulfillment types
The fulfillment models Alpacka runs, from direct-to-consumer to marketplace and wholesale.
- Returns ProcessingInbound returns inspected and restocked
Specialty solutions
Specialized programs and product handling Alpacka is set up for.
Storage and handling
The storage conditions and handling controls available in Alpacka's facilities.
- Ambient Storage (Room Temp)Lot Tracking
Certifications
Certifications and registrations Alpacka holds.
Alpacka Technology and Integrations
The storefront and marketplace connections Alpacka works with.
Sales channels & integrations
The storefronts, marketplaces, and tools Alpacka connects to for orders, inventory, and shipping data.
Alpacka Shipping and Support
How Alpacka supports brand clients.
Support channels
How brand clients reach Alpacka's team day to day.
- Phone Support
Alpacka Reviews
Fulfill.com collects these reviews from brands that have worked with this 3PL. An empty record is not a negative signal. Ask us for references from brands with a product profile like yours.
Alpacka Pricing
Fulfill helps you discover Alpacka's pricing. You start in our matching portal and complete a short fit conversation. Alpacka then gives you exact rates based on your order volume, storage needs, and services.
What a 3PL quote covers
- ReceivingUnloading and checking inbound stock
- StorageCharged per pallet, bin or shelf, per month
- Pick and packUsually a base order fee plus a per item fee
- Kitting and assemblyBundles, inserts and retail displays
- Returns processingInspection, restocking or disposal
- ShippingCarrier rates, often at the provider's negotiated pricing
Rates depend on your order volume, storage profile and services, so Alpacka quotes them per brand.
How 3PL pricing works3PLs Similar to Alpacka
Other providers in the Fulfill.com network that serve a similar brand profile. Fulfill can put any of them side by side with your volume and channels.
Alpacka FAQs
What value-added services does Alpacka offer beyond basic fulfillment?
Beyond standard warehousing, pick-and-pack, and shipping, Alpacka specializes in comprehensive value-added services that enhance your brand's presentation and operational efficiency. Our core expertise lies in intricate kitting and assembly, allowing for custom product bundles, subscription boxes, and promotional kits. We also provide reverse logistics management, ensuring seamless returns processing. Additionally, we offer services like printing, graphic design support, credit card processing, and import brokerage, providing a holistic solution that streamlines your supply chain and allows you to focus on your core business.
What products/industries does Alpacka specialize in serving?
Alpacka excels in serving a diverse range of industries that require meticulous handling and specialized fulfillment solutions. We have extensive experience with high-growth startups, subscription-based businesses, and e-commerce brands across various sectors. Our certifications, including CGMP, FDA Registration, and ISO 13485 for medical devices, highlight our capability to handle sensitive products for medical and health companies. We also have a strong focus on packaging organizations, leveraging our kitting and assembly expertise for complex projects. Our 99.8% order fulfillment accuracy rate ensures reliable service for all client types.
Does Alpacka offer same-day delivery in the San Francisco Bay Area?
Yes, leveraging our strategic location in San Jose, CA, Alpacka is well-positioned to facilitate expedited shipping options, including same-day delivery, for clients serving the San Francisco Bay Area. Our efficient operational processes and partnerships with major carriers like FedEx, UPS, and USPS enable us to meet tight deadlines for local customers. This localized advantage is particularly beneficial for e-commerce businesses and high-growth startups in the region, allowing them to offer superior speed to market and enhance customer satisfaction. Please contact us to discuss specific requirements for same-day delivery services.
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